Lisa Burke Wagner 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I use these guys for my home and business. They are friendly, thorough, honest and smart. It's a relief to have one service that I know will take care of me.
  
 
  
 
 
  
 
 Nichelle Nichols 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I am a real estate agent and they are consistent one of the best prices with great customer service. They installed my personal HVAC in 2022 and I love it. I trust their opinion.
  
 
  
 
 
  
 
 Eric Robinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent business, I would give them 6 stars if I could.

I first had American Air out last fall to look at my heat pump due to it tripping the breaker. The technician was friendly, knowledgeable, and didn't try to upsell me on a new unit or extensive repair. After checking line pressures, he explained that the system, while nearing the end of its life, was okay for the time being. Service charge was minimal. Because of the good experience, I kept them in mind for when I wanted to upgrade.

Then this week I hired American Air to upgrade the 20 year old heat pump with a new, more efficient Gree unit. They were timely and friendly in all our communication leading up to the install, including coming out to give the quote. On the day of install, the technicians arrived on time and reviewed the indoor unit location, eventually proposing a better install configuration (hung from the ceiling) at no extra cost beyond the initial quote despite increased effort. They went over each step of the install with me, including where I wanted the cold air return vent moved to. Techs worked efficiently and were happy with me checking in on progress from time to time.

Going over the finished install, I was impressed with the level of quality and attention to detail. When moving the cold air vent, they were careful not to damage the floor or joists in the process. They patched any holes in the exterior wall from previous line runs, correctly fixed new wire runs, and strapped and repaired my existing ducting (without being asked or necessarily expected). All trash, debris, etc... was cleaned up and the basement/crawlspace was tidy when checked on.

The new unit they installed is great, extremely quiet and efficient.  The install cost was agreeable and affordable for the services rendered. Overall I had a great experience with American Air and would highly recommend them. This is a company that clearly cares about its customers and employees. Special thanks to Jamie for his hard work on the install and Jason for the quote and services rendered.
  
 
  
 
 
  
 
 Aly James 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service and great technicians. Very knowledgeable and helpful. Highly recommend to anyone. We are a little ways out of there range but they were excellent working us into their schedule and helping us get our AC back. Super tickled with everything they have done and highly recommend them to anyone!
  
 
  
 
 
  
 
 Glenn Person 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I work in the property management industry so I deal with a lot of HVAC repairs and replacements. American Air is always reliable, knowledgeable, and competitively priced. I use them at my personal properties in addition to properties I manage.
  
 
  
 
 
  
 
 Jesse Maize 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service!
  
 
  
 
 
  
 
 David Aylward 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Family owned business. Honest folk who stand by their work. I always call them for my heating and cooling needs. The negative reviews sound odd considering my experience with them. Perhaps some misunderstandings?
  
 
  
 
 
  
 
 Clifford Worsham 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great business! On time, efficient and affordable. Will definitely be my go to for all my needs in the future.